Frequently Asked Questions
Everything you need to know about IOGRU. Can't find an answer?Talk to our team.
Pricing & Plans
How much does IOGRU cost?
IOGRU starts at $299/month for Starter (up to 2 zones), $799/month for Professional (up to 10 zones), and custom pricing for Enterprise with unlimited zones and facilities. Hardware costs vary by facility size.
Is there a free trial?
Yes. We offer a 14-day free trial on Starter and Professional plans. No credit card required to start.
What's included in the subscription?
All plans include the full software platform, mobile app, real-time monitoring, alerts, and email support. Professional adds 24/7 support, API access, and compliance logging. Enterprise adds dedicated account management and custom integrations.
Are there any hidden fees?
No. Subscription pricing is all-inclusive for software. Hardware is purchased separately. Installation and training are included with Professional and Enterprise plans.
Installation & Setup
How long does installation take?
Typical installation takes 1-5 days depending on facility size and complexity. Our team handles sensor placement, system integration, and staff training.
Do I need to replace my existing equipment?
No. IOGRU integrates with your existing HVAC, lighting, and irrigation equipment. We support 50+ brands via BACnet, Modbus, 0-10V, and REST APIs.
Can I install IOGRU myself?
Starter plan sensors are plug-and-play and can be self-installed. For Professional and Enterprise, we recommend our installation service to ensure optimal sensor placement and integration.
What happens if I have connectivity issues?
IOGRU controllers have local failsafe modes that maintain your setpoints even if internet connectivity is lost. Data syncs automatically when connection is restored.
Features & Capabilities
What systems can IOGRU control?
IOGRU controls climate (HVAC, dehumidification, CO2), lighting (dimming, scheduling, DLI), irrigation (scheduling, nutrient dosing), and monitoring (environmental sensors, cameras).
How does the AI work?
Our AI analyzes millions of data points from your facility to predict problems (like pathogen risk), optimize energy usage, and forecast yields. It learns from your specific environment and improves over time.
Can I access IOGRU from my phone?
Yes. The IOGRU mobile app (iOS and Android) gives you full control and monitoring from anywhere. You'll receive push notifications for alerts.
Does IOGRU work for multi-site operations?
Yes. Enterprise plans include unified dashboards for all facilities, cross-site benchmarking, and global recipe governance.
ROI & Results
How long until IOGRU pays for itself?
Most facilities see ROI in 6-12 months through energy savings (30-40%), labor reduction (25-40%), and prevented crop losses.
What results do customers typically see?
Average results include 30-40% energy savings, 25%+ yield improvements, near-zero crop loss from environmental failures, and significant labor reduction in monitoring tasks.
Can you guarantee results?
While results vary by facility, we're confident enough to offer ROI projections during your demo. We'll show you exactly how the numbers work for your operation.
Compliance & Security
Does IOGRU integrate with Metrc?
Yes. We integrate with Metrc, BioTrack, LeafLogix, and other state compliance systems. Environmental data is automatically logged and formatted for audits.
Is my data secure?
Yes. Data is encrypted in transit (TLS 1.3) and at rest (AES-256). We're SOC 2 Type II compliant with 99.9% uptime SLA.
Who owns my data?
You do. Your cultivation data belongs to you. We use anonymized, aggregated data to improve our AI models, but your facility-specific data is never shared.
Still have questions?
Our team is happy to walk you through the platform and answer any questions specific to your operation.
Talk to Us